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General Terms and Conditions

Last updated: 16/03/2026

1. Who Are We?

Dunt.nl
Email: [email protected]
Established: The Netherlands

2. For whom?

These terms and conditions apply to everyone who orders from us. You must be 18 or older to visit our site and order. No exceptions.

3. When Do These Terms Apply?

From the moment you visit our website through the completion of your order, by placing an order, you agree to these terms and conditions.

4. Our Offer

  • All product photos are real – what you see is what you get
  • Prices are clearly stated
  • Stock may run out – while supplies last
  • Typos can happen, we are only human

5. Placing an Order

Your order is final once:

  1. Your payment has arrived
  2. We have sent your order confirmation

We may refuse orders if:

  • Suspicion of abuse
  • Minority
  • Payment problems
  • Bulk/wholesale orders

6. Right of return

Please note: Due to the nature of our products, you CANNOT return if:

  • The seal is broken
  • The product has been opened
  • More than 24 hours have passed since delivery

This is for hygienic and legal reasons.

7. Prices

  • All prices are in Euros
  • Excluding shipping costs (unless otherwise stated)
  • Free shipping from €100 (NL) / €150 (EU)
  • VAT included where applicable

8. Shipping

  • Standard with track & trace
  • Discreet packaging
  • Delivery time: 1-2 days (NL), 2-10 days (EU)
  • Ordered before 12:00 = shipped the same day
  • Risk after delivery lies with you

9. Payment

We accept:

  • Credit card/Debit card (+ 8.50% fee)
  • Bitcoin (BTC)
  • Litecoin (LTC)
  • Tether (USDT)
  • USDC (USDC)

Payment in advance, otherwise no shipping.

10. Problems?

Complaint? Here's how it works:

  1. Email us within 48 hours of delivery
  2. We will respond within 2 working days
  3. We look for a solution together
  4. Not resolved? Then we'll find another way

Package not arrived?

  • First check your track & trace
  • Still nothing after 14 days? Email us
  • We will resend 1x for free

11. Privacy

  • We only keep what is necessary
  • Order details: max 2 weeks after delivery
  • We do not share anything with third parties
  • See our Privacy Policy for details

12. Liability

  • We do our best, but shit happens
  • Always check your address details
  • We are not responsible after delivery
  • In case of force majeure (PostNL strike, etc.) we will do our best to resolve it

13. Important Rules

  • 18+ only – We conduct random checks
  • Not for wholesale – This is for personal use
  • Discreet delivery – But you are responsible after receipt
  • Dutch law – These terms and conditions are governed by Dutch law.

14. Changes

We may update these terms and conditions. Please check them occasionally. Major changes? We'll email you.

15. Contact

Questions about these terms and conditions? Email support[@]dunt.nl

By ordering, you agree to these terms and conditions. Don't agree? Don't order.

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